Update - We're Opening!

excited to welcome customers back on board our tours

As you are aware the Government are now allowing Hotels, pubs and restaurants to open from the 4th July 2020. This is great news for us all and we are excited to welcome customers back on board our tours.

We are looking to get our Day Excursions and Tours up and running from mid July, but we do need to ensure the safety of our customers and staff.

Based on the Government guidelines recently released (29th June2020) we have put in the following policies and procedures.

• All shops have been deep cleaned and we have introduced social distancing for our staff and customers.
• All of our coaches have been deep cleaned. The coaches will be cleaned from top to bottom after every tour, this includes the use of our anti-bacterial fogging machine.
• Each driver will have their own PPE and an array of cleaning materials (disinfectant, anti-bacterial wipes etc) for cleaning high risk touch areas i.e. door handles, handrails, armrest’s etc whilst they are on tour.
• When waiting to board our coaches, social distancing must be maintained from others and where possible at 2 metres. This includes adhering to the rules imposed at the transport interchanges.
• Each coach will have hand sanitiser for passengers to use when they are boarding, but we do encourage passengers to have a travel bottle of hand sanitiser with them at all times.
• From the 4th July 2020, the social distancing rule has been relaxed were the 2 metre distance rule cannot be kept. Where we can we will be spacing our customers throughout the coach, but as all of our coaches are forward facing and high backed seats this does create a physical barrier between passengers.
• As from the 15th June 2020 face covering is mandatory to wear whilst travelling on board the coaches. A face covering is anything that covers the persons nose and mouth, for example it can be a mask, bandana or scarf. Exceptions to not wearing face coverings can be found on the GovUk site under safer transport.
• Passengers should look to maintain at least 1-2 metre distance where possible from other passengers whilst they are on tour with us, this means allowing time for passengers to board and alight from the coach, ensuring they regularly wash their hands or use hand sanitiser.
• Our on board toilet and refreshment facilities will not be available, but we will have more comfort stops en route to and from the destinations. The toilet facilities will only be available for emergencies only.
• The hotels that we have tours with, will have their own procedures in place in light of the UK Government guidelines and customers are expected to follow their guidance throughout their stay.

We will be contacting those who are due depart in the coming months with any important updates and necessary changes to the seating on the coaches.

We would like to ask customers to please check your booking confirmation sheet for the balance due dates on up and coming tours. As the tours are scheduled to go from August onwards the balance due payments and cancellation policies will now be in effect.

Thank you for your patience and we hope to see you on tour soon.